Escaping the Quick Fix Trap: How to Make Organizational Improvements That Really Last (San Francisco: Jossey-Bass, Audiobook, 1989)
by Ralph H. Kilmann
From the Back Case
The competitive pressure of today's business world is unparalleled and, as a result, managers are relying on the quick fix more than ever before. Unfortunately, just when quick fixes are least likely to work, managers automatically grasp for the solution that promises a fast remedy to their organizational problems.
In this four-part audio program, Ralph H. Kilmann tells how to avoid the quick fix trap of moving from one management solution to another with no long-term improvement. He reveals, in a lively two-hour program, how all managers at every level of an organization can use his completely integrated program to promote positive and lasting organizational change.
Dramatizations—based on actual experiences of employees and executives—reveal frustrating and futile encounters with the organizational quick fix. Kilmann then presents effective and clear alternatives to quick fixes—showing, for example, how to actually apply and support when is learned in workshops and training seminars instead of falling back on old norms and practices. He shows how all managers have the power to initiate lasting change in their organizations—starting within their work groups, departments, or business units—without waiting for someone else to take charge.
To Order ESCAPING THE QUICK FIX TRAP
PART 1: What Employees Say About Quick Fixes
PART 2: Why Executives Rely on Quick Fixes
PART 3: Implementing a Non-Quick Fix That Works
PART 4: What Every Manager Can Do to Make Lasting Change