Logistics Manual for Implementing the Tracks: Planning and Organizing Workshop Sessions (Newport Coast, CA: Organizational Design Consultants, 1992-2007)
by Ralph H. Kilmann
An Introduction for the Logistics Coordinator
Congratulations! You have just been assigned the job of coordinating all the logistical aspects of the Eight-Track Program. If you have never before arranged a large meeting or conference (with more than fifty attendees), this assignment might seem overwhelming. The express purpose of the Logistics Manual for Implementing the Tracks, however, is to guide you—with checklists and sample letters—through each and every stage of the program. There are five crucial stages in which you will need to coordinate logistics: Stage 1: Initiating the Program; Stage 2: Diagnosing the Problems; Stage 3: Scheduling the Tracks; Stage 4: Implementing the Tracks; and Stage 5: Evaluating the Results. Always remember: While the Logistics Manual is meant to be a helpful guide throughout the program, you should supplement your efforts with all the specific knowledge you have (or can get) about your company's unique needs and preferences.
Just before you get started, you should acquaint yourself with the basic ingredients of what is called the completely integrated program—or, for short, the Eight-Track Program. For additional information about the program, see: Preface, Chapters 1 and 2, Workbook for Implementing the Tracks: Volume I (Newport Coast, CA: Organizational Design Consultants, 1991). For further background information see: Managing Beyond the Quick Fix: A Completely Integrated Program for Creating and Maintaining Organizational Success (San Francisco: Jossey-Bass, 1989) and the audio, Escaping the Quick Fix Trap: How to Make Organizational Improvements That Really Last (San Francisco: Jossey-Bass, 1989), Quantum Organizations: A New Paradigm for Achieving Organizational Success and Personal Meaning (Mountain View, CA: Davies-Black, 2001).
To Order LOGISTICS MANUAL
(166 Pages)
Table of Contents
PREFACE
- A Message to the Key Decision Makers
A Message to the Logistics Coordinator
An Overview of the Program
Stage 1: Initiating the Program - Stage 2: Diagnosing the Problem
- Stage 3: Scheduling the Tracks
- Stage 4: Implementing the Tracks
- Stage 5: Evaluating the Results
A Dedication to the Logistics Coordinator
STAGE 1: INITIATING THE PROGRAM
- Overview
The First Formal Meeting
A Small-Scale Meeting - A Large-Scale Meeting
- Checklist for a Three-Day Workshop
- Conclusion
STAGE 2: DIAGNOSING THE PROBLEMS
- Overview
- Scheduling the Diagnostic Interviews
- Conducting the Diagnostic Interviews
- The Formal Meetings on the Diagnostic Report
- Mobilizing the Shadow Track
- Conclusion
STAGE 3: SCHEDULING THE TRACKS
- Overview
- The General Schedule for All Five Tracks
- The Logistics Coordinator Goes into Action
- Getting Started
- Selecting a Conference Facility
- Choosing Food Service Menus
- Forming Groups for the Workshop Sessions
- The Culture and the Skills Tracks
- The Team Track
- The Detailed Schedule for the First Three Tracks
- The Strategy-Structure and the Reward System Tracks
- The Detailed Schedule for the Last Two Tracks
- Conclusion
STAGE 4: IMPLEMENTING THE TRACKS
- Overview
- Background on the DNX Company
- The Logistics Coordinator
- The General Schedule
- The Conference Facility
- The Logistics Team
- Implementation in the DNX Company
- Managing Expected Events
- Managing Unexpected Events
- Two Events for the Shadow Track
- The Expected Problem of Absenteeism
- The Special—Unexpected—Celebration
- Conclusion
STAGE 5: EVALUATING THE RESULTS
- Overview
- Conducting Diagnostic Interviews
- Administering Organizational Surveys
- The Future
BIBLIOGRAPHY
INDEX